【Formal homepage】Noted hot water in Hokkaido The hotel in Toyako ：Toya Gokirakutei ■NOGUCHI KANKO

Shuttle bus runs from JR Sapporo Station and New Chitose Airport.
Reservations will no longer be accepted once seating becomes full, so please reserve as early as possible. For your comfort and convenience, please take advantage of the pick-up/drop-off bus service.

Reservation Method: Reservations will be taken by telephone only. For customers who wish to take the shuttle bus, please contact directly to Gokirakutei.
TEL :+81-142-75-2211　Reception Hours :10:00～17:00
* Due to the limited number of seats on the bus, we do not allow reservations for groups of 8 or more people.

Gathering on Day of Bus Departure: ･Reception will begin 15 minutes prior to bus departure. Please be sure to check-in at least 15 minutes before departure time. To ensure our smooth and proper bus ride together, it is necessary to strictly keep to the time schedule.

※The shuttle bus will stop/departure from Toya Kohantei . Thank you for your understanding.

Reception point: Fee: 1,000 yen per person, one way (tax included)
Children who need a seat will be charged the same as the adult fee.

※Please make payment at the front desk on the day of your stay.
(No charge for those who have already made a reservation by phone or through the hotel’s official website.); The group bus stop at the North Exit of JR Sapporo Station.
Reception will begin 15 minutes prior to bus departure.
Please tell your name to our staff wearing a yellow jacket.

Pick-up Bus (Leaving from Sapporo Station North Exit)

Reception Sapporo Station North Exit	Leaving Sapporo Station North Exit	Arriving at Gokirakutei
13:15	13:30	16:10

Sending-off Bus (Leaving from Toya Kohantei)

Gathering at Gokirakutei	Leaving from Gokirakutei	Arriving at Sapporo Station North Exit
9:30	9:45	12:15

■Please arrive at the group bus stop at the north exit of JR Sapporo Station 15 minutes before the bus departure.
■ Staff wearing a yellow jacket will be waiting for you.
■Before boarding the bus, please tell the staff your name.
■Depending on how crowded the bus is, you may be asked to use a jump seat. Please be aware of this beforehand.
■Auxiliary seats may be used.
■Diagonal crossings from bus stops are very dangerous. Please make sure to use the pedestrian crossing.

※The shuttle bus will stop/departure from Toya Kohantei . Thank you for your understanding.

Fee: 1,500 yen per person, one way (tax included)
Children who need a seat will be charged the same as the adult fee.
※Please make payment at the front desk on the day of your stay.
(For guests who have already made a reservation by phone or through the hotel’s official website, the fee will be 1,000 yen (tax included) per person, one way.)

Reception point: On the 1st floor of New Chitose Airport in the arrival lobby, between Japan Airlines (JAL) Arrival gate 4 and 5, there is a big green sign reading “Hokkaido Tour Desk” at the domestic flights tour desk area. This is the designated meeting place. The counter staff will receive you.

Pick-up Bus (Leaving from New Chitose Airport)

Reception New Chitose Airport	Leaving New Chitose Airport	Arriving at Toya Kohantei
13:45	14:00	16:30

Sending-off Bus (Leaving from Toya Kohantei)

Gathering at Toya Kohantei	Leaving from Toya Kohantei	Arriving at New Chitose Airport
10:17	10:20	12:45

Cancellation Policy for Shuttle Bus

We have a cancellation policy for shuttle bus from 6 days prior to your stay.

	No Show	Accommodation　Day	1 Day Prior to Accommodation Day	2-3 Days Prior to Accommodation Day	4-6 Days Prior to Accommodation Day
Per Person	100％	100％	80％	50％	20％

※ ％ is the ratio of the penalty to the shuttle bus fee.

Important Note

・Gokirakutei overnight guests point of arrival and departure will be at Toya Kohantei.
・The shuttle bus payment fee shall be requested at hotel check-in.
・The shuttle bus service will not be in operation during times when there are no reservations 7 days before the stay.
・Our bus aims to suit fellow passengers as much as possible. We have auxiliary seats for such purpose.
・Please be aware in advance that if the airplane / public transportation you are using is late, there are times when the shuttle bus may leave without you. In such cases, the travel arrangements and expenses to the hotel become the customer’s responsibility.
・The New Chitose Airport shuttle service usually proceeds in the order of Kitayuzawa ⇒ Toyako. There is a possibility that the operation order will be changed if we extend service due to high frequency. We thank you for your acknowledgment in advance.
・Please be aware that depending on traffic conditions, the bus may run on a slight time lag.
・This is a completely non-smoking bus.
・Please note that neither we, nor the bus company, shall be responsible for the loss of your luggage and/or personal belongings.
・Please note that it is not possible to board or drop-offs other than the set schedule.
・Shuttle bus reservation will be automatically canceled when the reservation is canceled.

※There is free parking available to guests at the hotel.